We understand that it may be difficult to return items in the current climate, so we’ve extended our returns from 21 to 28 days. If you need any more help or information about returns please have a chat with our customer service team: 0800 011 9027.
We only display items on the website that we currently have in stock. In most cases, stock can be taken from our main warehouse, and you will receive your item(s) within 2 working days from the point of placing an order. If we have to source the item(s) from our store’s stockroom, this takes a little longer and delivery is usually within 3-5 working days. If you need your items by a particular date, please let us know by using the additional shipping notes. (For overseas destinations please see the chart below).
Next working day delivery, morning delivery and weekend delivery may be available with a surcharge, depending on stock location and delivery post code. If this is required please call our customer service team on: 0800 011 9027.
For all next working day delivery orders please place order before 1pm (GMT) Monday to Friday.
Standard Delivery - UK (excluding UK Islands)
When you spend over £50, delivery is FREE to standard UK addresses (includes Scottish Highlands). In the UK we use DPD Local for standard delivery and UPS for oversized parcels. You will receive an automated email on the night of dispatch that allows you to track to the progress of the delivery. For UPS deliveries, you will receive an automated email once your parcel has been dispatched.
Free Spend over £50
Mail Order Postage Charges for UK
|Parcel / Destination||UK (excluding UK Islands)||Channel Islands, Isle of Man, Northern Ireland and BFPO||Scottish Islands*|
|Order Value Over £50||FREE||£3.95||FREE|
- *HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
- Shipping may take up to 2 days to deliver to Scottish Islands/Highlands
- Please note that a signature is always required upon receipt.
Particular Delivery Date Requests
If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc., please inform us in the Delivery Notes field when making your order so we can make every effort to meet this deadline.